LuxeDH privacy policy covers the collection and use of personal information that may be collected by LuxeDH anytime you interact with LuxeDH, such as when you visit our website, when you purchase LuxeDH products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority to LuxeDH, and we go to great lengths to protect it.

What information do we collect?

There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you are discussing a service issue on the phone with an associate, participating in an online survey or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the LuxeDH products you own, such as their item numbers, and date of purchase; and information relating to a support or service issue. We also collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites and Internet services are of most interest to them.

When we disclose your information

LuxeDH takes your privacy very seriously. Be assured that LuxeDH does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared with legal entities within the LuxeDH group globally who will safeguard it in accordance with LuxeDH privacy policy. There are also times when it may be advantageous for LuxeDH to make certain personal information about you available to companies that LuxeDH has a strategic relationship with or that perform work for LuxeDH to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage, and enhance customer data, provide customer service, assess your interest in our products and services or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with LuxeDH policies. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the LuxeDH website. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement or other issues of public importance, disclosure is necessary.

How we protect your personal information

LuxeDH takes precautions, including administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration and destruction. The LuxeDH Online Store uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the LuxeDH Online Store, you must use an SSL-enabled browser such as Safari, Firefox, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information, while it is transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

Integrity of your personal information

LuxeDH has safeguards in place to keep your personal information accurate, complete and up to date for the purposes for which it is used.

Cookies and other technologies

As is standard practice on many corporate websites, LuxeDH website uses “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us. For example, knowing your first name lets us welcome you with a greeting the next time you visit the LuxeDH. Information such as your country and language helps us provide a more useful online shopping experience. And your contact information helps us provide you with customer service. As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base. LuxeDH will not use the information collected to market directly to that person. In some of our email messages we use click-through URLs linked to content on the LuxeDH website. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email. In addition, we use pixel tags (tiny graphic images) to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site. Pixel tags also enable us to send email messages in a format customers can read. And they tell us whether emails have been opened to assure that we are only sending messages that are of interest to our customers.

Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting This information can also be found here:"

 Our companywide commitment to your privacy

As we said, LuxeDH takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to LuxeDH employees and strictly enforce privacy safeguards within the company. In addition, LuxeDH supports industry initiatives to preserve privacy rights on the Internet and in all aspects of electronic commerce. And we do not knowingly solicit personal information from minors or send them requests for personal information. LuxeDH website has links to the sites of other companies. LuxeDH is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. LuxeDH may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy.


LuxeDH will retain any information used to support a transaction conducted on our site. Contact information provided by you in connection with problems, comments or requests is used only to respond to those problems, comments or requests and may be provided to LuxeDH or third parties as necessary to respond to the comment, problem or request. LuxeDH may use any information collected related to your bidding, buying or selling history to generate recommendations and predictions related to likelihood of your willingness to complete a bid and may submit such history and recommendations. LuxeDH may disclose your personal information if required to do so by law or if LuxeDH has a good faith belief that such disclosure is necessary to protect and/or defend the rights and interests of LuxeDH. LuxeDH may, as permitted by applicable law, disclose your personally identifiable information to third parties in connection with an investigation of fraud, infringement, piracy or other unlawful activity and you expressly authorize LuxeDH to make such disclosures. All personally identifying information collected by LuxeDH may be used in the United States or if the Service, such information may be transferred to that LuxeDH outside of the United States and you consent to any such transfer of information outside of your country. LuxeDH stores personal information obtained through registration securely and considers it part of the assets of its business. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, LuxeDH has put in place physical, electronic, and managerial procedures to safeguard and secure the information it collects online. However, data security is a constantly evolving art and science. You should consider any communication that you transmit to LuxeDH (such as data, questions or answers, comments, or suggestions) as non-confidential, and agree that LuxeDH will not be liable or responsible if information that belongs to you is intercepted and used by an unintended recipient. Please contact us by using the web tab labeled CONTACT US with any further questions you may have regarding our Privacy Policy. You may also contact us directly if you believe the personal information that you entered on LuxeDH is inaccurate, incomplete or if any necessary changes should be made to your account.


We partner with Rakuten Advertising, who may collect personal information when you interact with our site. The collection and use of this information is subject to the privacy policy located here: