Don't love your purchase? Items that were not marked as FINAL SALE can be returned to LuxeDH for a refund.

  • Return must be sent within 5 days of receipt of your item 
  • All returned items must be in the original condition as sold and any dustbags, straps or other items must be included with the returned item.
  • Your item must have the LuxeDH security tag attached to the bag intact to be eligible for return or exchange.
  • Please note any shipping costs paid when your order was placed are not eligible for refund.
  • FINAL SALE items are not eligible for return.

Return Address:

LDH Processing
2114 Eagle Drive
Middleton, WI 53562
(888) 925-3424



If any item purchased from our site is deemed inauthentic by a well-recognized authentication expert, we will take it back and offer a full refund, including all shipping costs. Documentation from the well reputed source stating their findings is required.

We are committed to combating counterfeit items and take confirming authenticity of each item we sell very seriously. Please contact us to initiate the return, and read our full Authenticity Guarantee.

 As a re-seller of pre loved luxury goods, we do not provide a “warranty” of the workmanship of the brand. Please, contact the brand directly to inquire about any necessary repairs.

Items not purchased on our site are not eligible for return.

Phone: (888) 925-3424 
Hours: M-F, 8:30am-4:30pm CST